Privacy Policy

Privacy Policy

At Akaal Sweets (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, website, place an order, or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Billing or delivery address
  • Order details
  • Reservation or catering details
  • Payment information (processed securely through third-party providers)
  • Any information submitted through forms, phone calls, or emails

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We may use your information to:

  • Process food orders, catering requests, and customer inquiries
  • Provide customer support
  • Improve our food, services, and website experience
  • Send promotions or updates (if you opt in)
  • Maintain website security and prevent fraud
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary with:

  • Payment processors
  • Delivery partners
  • Website hosting or technology providers
  • Service partners assisting operations
  • Government or legal authorities when required by law

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and usage trends
  • Enhance your browsing experience

You may disable cookies through your browser settings.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, loss, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

7. Your Rights

Depending on applicable laws in Canada, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your information
  • Withdraw consent for marketing communications

To make a request, please contact us.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

10. Contact Us

Akaal Sweets
6965 Davand Dr, Unit 1
Mississauga, ON L5T 1Y6
📞 905-565-0036
📧 info@akaalsweets.com